金闲评
Wednesday, April 04, 2007
  欧洲丢行李排行榜:英航名列榜首
英国《金融时报》航空业记者凯文•多恩(Kevin Done)报道
2007年4月4日 星期三

欧洲航空公司协会(Association of European Airlines)的一份报告称,在欧洲所有大型航空公司中,英国航空(British Airways) 去年平均每乘客丢失行李数量位列榜首。

英国航空运输用户委员会(AUC)呼吁,编制一份包括全球所有航空公司“丑行”的排行榜,敦促它们改善服务。它表示,欧盟委员会(European Commission)发布涵盖欧盟范围的排行榜,“是一个良好开端”。

欧洲航空公司协会的统计数据显示,去年,英国航空平均每千乘客丢失行李23件。相比之下,葡萄牙航空(TAP Air Portugal)每千乘客丢失行李21件,汉莎航空(Lufthansa)为18.1件,法国航空(Air France)为16.6件。
 
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